A Touch Of Italy

Helena Mitchell 3 months ago

I ordered a grilled Chicken Caesar pizza pie my favorite, but today the Caesar literally tasted like mayonnaise. Totally disappointed for a $40 pizza pie. I called and complained about the Caesar taste and the lady behind the register asked the cooks about it. They replied, “The supplier ran out of their usual Caesar dressing and sent a different one. She replied , “You can bring it back for a $40 refund.” Why would a restaurant accept a returned pizza pie ? Once, it leaves the restaurant that should be it. Unacceptable response. I won’t be returning. #Alyssa #NotCustomerFocused #$$$$

Sirtwa Burrell 3 months ago

Poor customer service. I went here to get a couple of slices of pizza for me and my son last night both cashier and pizza maker didn't want to serve me for some strange reason. I got a screwed face and rolling of eyes instead of a welcoming greeting and a smile. I had to say hello in order to break up the conversation they was having amongst themselves to get any service and when I ask for a fresh slice of pizza out the oven he sighed, sucked his teeth and threw his hands in the air. I didn't understand why the tantrum on his part or the miss treatment from both, maybe they were tired from a long day.

Thais Reyes 11 months ago

Just went in to get two slices , gave me dirty looks and my boyfriend as well. Mind you I’m an ex employee and still I purchase food from them. The didn’t even warm up my pizza fully , it was in the oven for ab 2 minutes and its ice cold to the touch. If looks could kill id be dead the way the three employees at the front counter looked at us . Very poor customer service skills . Please do better !

Ray Bolden a year ago

The pizza here is okay and I’ve got a soft spot for their chicken parm heros. It's definitely a local staple in Baldwin. That said, I do have some mixed feelings about their pricing. While the food is solid, I can’t help but feel like the prices aren’t totally justified. For instance, they charge $1 extra for marinara sauce, and another $1 for a small cup of parmesan cheese to go. Why pay for something I could easily grab off the table for free when I'm dining in? It feels a bit nickel-and-dime-y. The fries are good, but again, I’m left questioning if the $6 price for the portion size is really worth it. Overall, A Little Touch of Italy has good food and it’s a convenient spot, but the pricing strategy doesn’t sit quite right with me. It’s definitely a place I’ll keep coming back to for the food, but it would be nice if they rethought a few of their charges.

Sally Spirit Edited 7 years ago

This place is nothing but a gem and you wouldn't guess it by the look of its facade. I have nothing but kind words toward this place whose service was excellent and food absolutely delicious. The roasted garlic pasta is a must try as well as their delicious pizzas. Next time I will ask them to do the sausage one without peppers, onions and mushroom, as I found it better this way but honestly, it's delicious regardless, it's only a matter of taste. Also the fish on a bed of spinach was great, and this is coming from a girl who hates eating fish outside (besides sushi) if it's not Caribbean or African like seasoned. Can't wait to come back and discover more.